Industrial Electronics Repair FAQ - Newcastle Upon Tyne
Answers to common questions about our PCB repair, marine electronics, offshore platform equipment, and industrial electronic repair services.
Contact & Location
How can I contact Northern Power Electronics to discuss a repair project?
Call us on 0800 001 6045 (Monday-Friday, 8:30am-5pm) or email via our contact form. For urgent repairs, call during business hours and ask for emergency support. We respond to all enquiries within 24 hours during working days.
You can also use our General Enquiry form for non-repair questions or our Customer Portal to book a repair online.
Where is Northern Power Electronics located, and what are their operating hours?
We're located in Newcastle upon Tyne at:
Northern Power Electronics Limited
Enterprise Centres, Unit 30, i-8
Lynnwood Terrace
Newcastle upon Tyne
NE4 6UL
Operating hours: Monday-Friday, 8:30am-5pm
Emergency contact available during business hours for urgent repairs.
Repair Capabilities
Northern Power Electronics experienced in repairing obsolete power electronics and industrial PCBs?
Yes. We specialise in obsolete electronics repair using ABI BoardMaster in-circuit testing technology. We've been repairing obsolete industrial PCBs, power supplies, drives, and control panels for over 25 years.
We repair equipment where:
- Manufacturers no longer provide support
- Schematics are unavailable
- Parts are discontinued
- OEMs quote replacement-only
Our component-level repair extends equipment life by 10-20 years.
Can Northern Power Electronics repair obsolete PCB boards and other legacy electronic systems?
Yes. We repair obsolete PCB boards without schematics using reverse-engineering and component signature analysis with our ABI BoardMaster test system.
We handle:
- Industrial control PCBs from the 1990s-2000s
- Obsolete marine navigation boards
- Discontinued offshore platform electronics
- Legacy manufacturing equipment PCBs
- Power supply boards with no manufacturer support
Success rate: Over 85% on obsolete PCB repairs other firms reject.
What industries does Northern Power Electronics support for PCB and power electronics repair?
We support:
Manufacturing & Production - CNC controls, injection moulding, packaging equipment
Marine - Vessel navigation, subsea cameras, propulsion controls, bridge electronics
Offshore - Oil & gas platforms, wind farms, subsea systems, DP equipment
Energy & Utilities - Power generation, distribution, SCADA systems
Heavy Industry - Mining equipment, quarry machinery, cranes, material handling
Public Sector - Laboratory equipment, local authority systems
Food & Beverage - Processing controls, packaging automation
We serve UK, North Sea, and international clients across all industrial sectors.
Does Northern Power Electronics offer emergency repair services for industrial equipment?
Yes. We offer emergency electronic repair with 1-3 working day turnaround for critical failures.
Emergency service includes:
- Priority fault diagnosis (same day receipt)
- Component sourcing from global suppliers
- Extended workshop hours if needed
- Courier collection/delivery available
- Progress updates via customer portal
Call 0800 001 6045 and request emergency support. We prioritize repairs causing production downtime.
Does Northern Power Electronics offer emergency electronic repair services?
Yes. Emergency repairs available Monday-Friday with 1-3 day turnaround. We prioritize:
- Production line failures causing downtime
- Vessel equipment failures affecting operations
- Offshore platform critical system faults
- Safety system failures
- Any repair where delay costs £1000+/day
Standard repairs: 3-7 working days
Complex/obsolete equipment: 7-14 working days
Marine & Offshore Services
Where can I find marine and offshore PCB repair services in the UK?
Northern Power Electronics provides marine and offshore PCB repair from our Newcastle workshop.
We repair:
- Marine vessel electronics (navigation, propulsion, control systems)
- Offshore platform equipment (oil & gas, wind farms)
- Subsea camera systems (Kongsberg, SeaCam)
- Dynamic positioning electronics
- Power supplies, drives, control panels for harsh marine environments
We serve North Sea operations, UK ports, and international marine clients. Equipment shipped to our Newcastle facility for component-level repair and testing.
Location-Specific Services
Where can I find reliable industrial electronic repair services in Newcastle upon Tyne?
Northern Power Electronics is based in Newcastle upon Tyne and provides industrial electronic repair for:
- PCB board repair and refurbishment
- Power electronics (PSUs, drives, inverters)
- Control panels and automation
- Obsolete equipment without manufacturer support
- Marine and offshore electronics
ISO 9001 certified. Degree-qualified engineers with 25+ years experience. ABI BoardMaster diagnostics for complex faults.
Can I find industrial PCB repair for obsolete equipment in North East UK?
Yes. We're based in Newcastle upon Tyne and specialise in obsolete PCB repair across North East England.
We repair obsolete industrial PCBs for:
- Manufacturing plants (Teesside, Tyneside, Wearside)
- Offshore operations (Aberdeen, North Sea platforms)
- Marine vessels (Tyne, Tees, Wear ports)
- Energy facilities (power stations, substations)
- Heavy industry (quarries, mining, steel)
We use ABI BoardMaster technology to repair PCBs without schematics - critical for obsolete equipment 15-30 years old.
Are there companies that specialise in repairing obsolete PCB boards for manufacturing equipment?
Yes. Northern Power Electronics specializes in obsolete manufacturing PCB repair.
We repair:
- CNC machine control boards
- Injection moulding controller PCBs
- Packaging equipment electronics
- Robotic control systems
- PLC interface boards
- Servo drive amplifiers
- HMI display controllers
Using ABI BoardMaster in-circuit testing, we diagnose and repair obsolete PCBs without manufacturer schematics or support. We reverse-engineer circuits, source discontinued components, and extend equipment life when OEMs quote replacement-only.
Success rate: 85%+ on manufacturing PCBs other firms cannot repair.
Technical Questions
What diagnostic equipment does Northern Power Electronics use?
We use professional diagnostic equipment including:
ABI BoardMaster - In-circuit component testing without desoldering
Thermal imaging cameras - Identify overheating components
Oscilloscopes - Signal integrity and timing analysis
Curve tracers - Component signature analysis
Programmable power supplies - Load testing up to 500V/100A
Logic analyzers - Digital circuit troubleshooting
This enables us to repair complex faults other workshops cannot diagnose, especially on obsolete equipment without schematics.
What certifications does Northern Power Electronics hold?
ISO 9001:2015 - Quality Management System
ISO 14001:2015 - Environmental Management System
Both certified by UKAS-accredited bodies. Certificates verifiable online via UKAS CertCheck.
We follow quality-managed repair processes with documented procedures, calibrated test equipment, and full traceability.
Do you repair equipment without schematics?
Yes. Using ABI BoardMaster in-circuit testing, we reverse-engineer circuits and repair boards without manufacturer schematics.
This is critical for:
- Equipment 15+ years old where schematics lost
- Chinese/Asian equipment with no documentation
- Obsolete systems where manufacturer no longer exists
- Custom-built industrial control systems
- Marine/offshore equipment with proprietary designs
We use component signature analysis to compare good vs faulty circuits and identify failed parts.
How long does a typical repair take?
Standard repair: 3-7 working days
Emergency repair: 1-3 working days
Complex/obsolete equipment: 7-14 working days
Repairs requiring obsolete parts: 2-4 weeks (depends on component sourcing)
Timeline includes:
- Diagnosis (1-2 days)
- Customer approval of quote
- Repair work
- Testing and certification
- Return shipping
Track repair status via our online Customer Portal.
What warranty do you provide on repairs?
Full refurbishment: 12-24 months return-to-base warranty
Component replacement: 6-12 months return-to-base warranty
Partial repairs: No warranty (we explain why before work starts)
Warranty covers:
- Workmanship and repair quality
- Replaced components
- Return shipping if fault reoccurs
Warranty void if:
- Damage from misuse or incorrect installation
- Environmental factors beyond repair scope
- Customer modifications after repair
Getting Started
How do I get a repair quote?
Contact us with details of your faulty equipment:
- Equipment type and manufacturer
- Fault description
- Photos if available (helpful but not required)
We provide:
- Detailed quote after diagnosis (typically 1-2 days)
- No obligation - you approve before we proceed
- Transparent pricing with no hidden charges
Call 0800 001 6045 or use our Customer Portal to submit a repair request.
What information do you need to assess my repair?
Helpful information includes:
- Equipment manufacturer and model number
- Description of the fault or failure symptoms
- When the fault occurred
- Operating environment (marine, offshore, manufacturing, etc.)
- Photos of equipment labels/damage (if available)
We can often advise on likely repairability and turnaround time before equipment arrives.
What payment terms do you offer?
Account customers: Net 30 days (credit check required)
New customers: Payment on completion before dispatch
Emergency repairs: 50% deposit, balance on completion
International: Payment in advance or letter of credit
We accept: Bank transfer, credit/debit cards, purchase orders (approved accounts)
Have More Questions?
Contact us on 0800 001 6045 or use our General Enquiry form.
For repair bookings, use our Customer Portal.